Heathrow National Express Coach
Bus Between London & Heathrow Airport
Heathrow National Express Luggage Allowance
You can carry two medium-sized suitcases - weighing up to 20kg (44 lbs) each - plus one small piece of hand luggage per person. Drivers loading the baggage do not weigh bags. Customers will be permitted to pool their individual allowances if they are travelling in a group or as a family. National Express Luggage Information
National Express Refunds
National Express refunds are set out by what ticket you purchased. If you purchased a Funfare tickets you cannot get a refund for this type of ticket. Amendable Not Refundable tickets also cannot be refunded by National Express, you are able to make amendments to the time and date you travel. If you purchased an Amendable and Refundable you most likely will be eligible for a refund from National Express.
National Express Delay Refunds
If the coach you were booked to travel on is delayed, cancelled or there are insufficient seats and as a consequence you reasonably decide not to travel, you can claim a refund if you return the ticket to either the office or agent where you bought it.
See National Express Delay Refunds for more information
London Victoria Bus Service to Heathrow Airport
Operating Hours & Journey Times
London Victoria Bus Service to Heathrow Airport runs roughly every 30 minutes, 60 times a day, every day of the week. The National Express service has its terminus at Victoria Coach Station and the buses go nonstop, there are no hotel pickups or drops.
Journey time is scheduled as 90 minutes for the entire journey between Victoria to Heathrow Airport.
National Express Heathrow Fares & Tickets
National Express have various ticket categories.
The cheapest National Express to Luton fares are on-line only called “funfares” and do not allow any changes of any kind.
Amendable Not Refundable Tickets
If you buy a return ticket, even the cheapest ticket may well be called “Amendable Not Refundable”. This ticket is not refundable but the journey date and time can be changed prior to the departure date and time.
Amendable and Refundable
The last option is to purchase a fully flexible fare which again you pay a supplement for. In order to claim a refund, you must cancel your ticket at least 72 hours in advance and fees apply.
Group Discount (For 3 people or more)
If you're travelling on the National Express services in a group of four or more, you can obtain 25% off passenger one-way fares. You must book 3 days in advance for this.
Boarding Points for National Express at Heathrow & London
When Arriving at London Victoria Coach Station
The terminus in London is at Victoria Coach Station. Victoria Coach Station is just a like a busy regional airport. Coaches leave every couple of minutes, there are airport style departure screens and departure gates where you board the coach.
Terminals 2 and 3
All coach services call at the central bus station, which is a short walk from the terminals and has lifts, escalators and moving walkways to help with the journey. The bus station is open 24 hours a day and the travel centre is open from 06:00 to 22:30.
Coaches arrive and depart from Stops 13 and 14 outside the terminal, at arrivals level. Free transfers to the central bus station and Terminal 5 can be made from Stop 7.
Coaches arrive and depart from Stops 9-15, outside the terminal at arrivals level. Reading RailAir, Oxford Express and Woking Railair services operate from Stops 9 and 10. Local buses and free transfers to the central bus station and Terminal 4 use Stops 4 to 8.